Terms of service
The terms on which we sell and you use this site. Plainly written; please read them, especially the part about disputes.
IWho we are
This site is run by Progress Lab Inc., a Illinois corporation, 116 Somerset Dr, Streamwood, IL 60107 (“STASHSPRITZ”, “we”). We are an independent decanting service: we buy authentic, full-size fragrances and pour them by hand into our own atomizers. We do not make fragrances and are not affiliated with the brands we carry.
IIUsing the site
- You must be 18 or older, or use the site with a parent's or guardian's involvement. The site is not meant for children under 13.
- Keep your account details to yourself; you are responsible for what is done with them.
- Do not misuse the site: no scraping, reselling our decants as originals, or interfering with how it works.
IIIOrders and prices
Prices are in U.S. dollars. Sales tax, where it applies, is added at checkout. An order is accepted when we send its confirmation; we may decline or cancel an order (for instance, when a bottle runs out or a price was shown in error), and if we do, you are refunded in full.
Payment is taken by Stripe; your card details never reach us.
IVWhat you are buying
A decant: a quantity of an authentic fragrance transferred by hand from its original bottle into our atomizer. It does not come in the brand's packaging and is not a product of the brand. Colours of our atomizers may differ slightly on screen.
VShipping and returns
Set out in Shipping & returns, which forms part of these terms.
VIPerfume of the Month
The subscription has its own terms, which form part of these.
VIIReviews and what you send us
Reviews must be honest and your own. By posting one you let us show it on the site and in our letters. We publish good and bad reviews alike and remove only what is unlawful, abusive or off-topic.
VIIIOur content
The site's photographs, drawings, words and design are ours or licensed to us. Brand names belong to their owners (see our trademark notice).
IXLimits of our responsibility
To the extent the law allows, the site is provided “as is”, and our total responsibility for any claim about an order is limited to what you paid for that order. Nothing here limits responsibility that cannot be limited by law, or your rights as a consumer.
XDisputes
If something goes wrong, write to us first at care@stashspritz.com; most things are put right within days.
If we cannot settle it, any dispute will be decided by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association, and not in a class action. Either of us may instead bring a claim in small-claims court. You may opt out of arbitration within 30 days of first accepting these terms by writing to us.
XIGoverning law and changes
These terms are governed by the laws of the State of Illinois. We may update them; the date above changes when we do, and changes apply to orders placed afterwards.